Marketing agencies · Full-service healthcare marketing
Healthcare Success
Healthcare Success is a healthcare marketing agency in Irvine, California, led by CEO Stewart Gandolf. Hospitals, multi-location practices, treatment programs, and health brands hire it to run brand, search, paid media, websites, and traditional advertising as one plan, since patients and referring physicians arrive through different channels.
Strong fit
- A hospital or multi-location group that wants brand and digital under one team
- Addiction treatment, skilled nursing, or a health plan with a long decision cycle
- A team that will use call tracking to see what happens after the click
Weak fit
- A solo office that only needs a template site
- A team that wants search content only, with no brand or media work
Bottom line
Healthcare Success suits organizations that want one agency to handle brand, digital, and traditional media together. It works with hospitals, multi-location practices, addiction treatment programs, skilled nursing, health plans, and consumer health brands, and its AI review of patient calls shows a clinic whether the office answered and how each call went. Fresenius Medical Care chose the firm from a 12-agency review after finding it through ChatGPT.
Score breakdown
Weights: customer outcomes 35% · product 30% · implementation 20% · pricing clarity 15%.
Healthcare Success's clients range from hospitals and multi-location practices to addiction treatment programs, skilled nursing operators, health plans, and consumer health brands. Engagements are custom and cover strategy, brand, digital, websites, and traditional media, with call tracking and a reporting dashboard used to run the work. Fees depend on the number of channels, locations, and service lines, and on whether media spend is added on top.
Among the healthcare marketing agencies we review, Healthcare Success scores 6.5 overall, behind Officite, Practice Builders, and Rosemont Media (all 7.0) and ahead of DoctorLogic (6.3) and Cardinal Digital Marketing (6.2). The Fresenius Medical Care selection supports its customer outcomes score of 6.6, though there is no independent count of appointments or income from its campaigns. Its weakest score is pricing clarity (4.2).
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Etna Interactive | 7.5 | 7.4 |
| First Page Sage | 7.4 | 7.8 |
| Sagapixel | 7.2 | 7.0 |
| Officite | 7.0 | 8.4 |
| Practice Builders | 7.0 | 6.8 |
| Rosemont Media | 7.0 | 7.0 |
| Healthcare Success | 6.5 | 6.4 |
| DoctorLogic | 6.3 | 7.7 |
| Cardinal Digital Marketing | 6.2 | 6.6 |
| Intrepy Healthcare Marketing | 6.1 | 5.8 |
| Insight Marketing Group | 5.6 | 6.8 |
| Legato Healthcare Marketing | 4.9 | 5.5 |
Pricing
| Item | Detail |
|---|---|
| Model | Custom agency engagement across strategy, brand, digital, websites, and traditional media. |
| What usually drives cost | How many channels are in the plan, how many locations or service lines, and whether media spend is added on top of fees. Call tracking and a reporting dashboard are used to run the work. |
| Published pricing | Fees are quoted for each engagement and are not listed on the website. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Healthcare Success to function | |
| A marketing owner who can approve brand, media, and site changes | The work crosses channels, so one owner has to keep them consistent. |
| Access to the site, ad accounts, and the phone numbers used in campaigns | The firm reviews patient calls with AI so a clinic can see whether the office answered, what the caller objected to, and which staff member handled the call. |
| Room in the budget for fees and for media | Media placements are paid for on top of agency fees. |
| What will maximize your value | |
| Use the call review to fix how the front desk answers | Paid clicks are wasted when the office misses the call. |
| Keep physician-referral work and consumer ads as separate briefs | A referring doctor and a patient do not respond to the same message. |
| Put a cap on each phase in the agreement | An open-ended retainer is hard to budget. |
| Deal-breakers | |
| You only need a template website for one physician. | |
| You need a public rate card to get finance approval. | |
| You want the agency to replace a clinical call center you will not staff. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Agreement to first working plan | Set by the custom scope agreed at the start. |
| 2 | Campaigns and the call-tracking view in use | Depends on how many channels are in the first phase. |
| 3 | Steady reporting | Reporting runs through a 24-hour analytics view that is part of the service. |