Patient engagement & telehealth · Patient intake & access
NexHealth
NexHealth makes online booking, reminders, digital forms, payments, and texting software for dental and outpatient practices, plus the Synchronizer API that connects developers to practice management systems.
Strong fit
- Dental and outpatient practices that want online booking, reminders, and intake tied to their practice management system
- Software companies that need an API into practice management systems
- Multi-location groups that want one patient experience across offices
Weak fit
- Hospitals and health systems on Epic
- Practices whose system is not on NexHealth's integration list
- Practices that want every module priced in writing before a sales call
Bottom line
NexHealth is worth using for dental and outpatient practices that want online booking, reminders, forms, and payments tied to their practice management system. It also fits software companies that need the Synchronizer API into those systems.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Alamin Uddin and Waleed Asif founded NexHealth in 2017 after studying at the City College of New York. Uddin had worked weekends as a receptionist at a professor's practice in the Bronx, New York, where booking and paperwork ran on phone calls and paper. Reaching data inside each practice's system was difficult, so NexHealth built its own connections, which it now sells to developers as the Synchronizer API.
Practices use NexHealth for online booking that writes into their schedule, reminders, digital forms, payments, and two-way texting. NexHealth started with dental offices and now serves 19 specialties. In April 2022 it raised a $125 million Series C led by Buckley Ventures at a $1 billion valuation, bringing total funding to $176 million. It works with more than 10,000 practice locations, and its API connects to more than 20 practice management systems.
Compare Phreesia when a large group wants intake and payments at scale. Artera fits a health system that needs messaging across many departments, and Luma Health fits when referrals and scheduling across a system matter. Yosi Health fits a specialty practice on Epic or athenahealth that wants intake only. Notable fits when AI agents should do the work behind the front desk, and CipherHealth fits when follow-up calls after visits are the goal.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Phreesia | 8.2 | 7.8 |
| Tennr | 8.0 | 7.9 |
| Artera | 7.7 | 7.0 |
| NexHealth | 7.6 | 7.5 |
| Notable | 7.5 | 7.0 |
| Luma Health | 7.4 | 7.0 |
| CipherHealth | 7.3 | 7.1 |
| Relatient | 7.2 | 6.9 |
| Clearwave | 7.1 | 6.8 |
| Yosi Health | 6.8 | 7.3 |
Pricing
| Item | Detail |
|---|---|
| Model | Custom quote by location from NexHealth; API access priced separately for developers. |
| What usually drives cost | Number of locations and providers, which modules are used (booking, reminders, forms, payments, messaging), and API usage for developers. |
| What to ask before you buy | The price per location, contract length, and the cost of API access if you build on it. |
| Published pricing | Prices are quoted for each customer and are not listed on the website. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get NexHealth to function | |
| Office manager who owns scheduling | Online booking changes how the front desk fills the schedule. |
| Supported practice management system | NexHealth writes appointments into the connected practice management system. |
| Rules for which visits patients can book | Clear booking rules keep the schedule usable for the office. |
| Patient contact data | Reminders need accurate patient phone numbers and email addresses. |
| Baseline no-show rate | A baseline no-show rate is what later gains after launch are compared with. |
| What will maximize your value | |
| Turn on online booking first | Online booking is usually the first module that brings new patients in. |
| Add forms and payments next | Forms and payments next cut front-desk paperwork. |
| Compare results across locations | Comparing results across locations finds offices that need help. |
| Deal-breakers | |
| Your practice system is not supported | |
| You are a hospital on Epic | |
| Nobody owns the schedule | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Contract and system connection | 1-2 weeks |
| 2 | Booking and reminders live | 2-4 weeks |
| 3 | Forms, payments, and more locations | 1-3 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.