Patient engagement & telehealth · Secure messaging & intake
Curogram
Curogram is a patient messaging and engagement platform for ambulatory practices, covering two-way HIPAA texting, reminders, forms, reputation workflows, and video telehealth.
Strong fit
- Outpatient practices that want two-way HIPAA-compliant texting, reminders, forms, and video visits in one front-desk tool
- Groups buried in phone calls that will measure fewer calls and no-shows after launch
- Buyers who mainly need patient messaging, without buying a full EHR
Weak fit
- Health systems replacing large patient CRM systems that need deep EHR connections on day one
- Teams that only need a social network for clinicians
- Buyers who expect Curogram to be an inpatient EHR
Bottom line
Curogram is worth using for outpatient practices whose main problem is patient texting, reminders, forms, and simple telehealth. It suits multi-location groups that want fewer front-desk calls and no-shows.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Curogram is a patient messaging platform for outpatient practices, including groups with several locations. Front-desk and clinical staff use it for two-way texting, appointment reminders, electronic forms, online review requests, and video telehealth, with the aim of cutting phone calls and no-shows. It works alongside the practice's EHR and does not replace the patient chart, and results look strongest when practices measure front-desk calls and no-shows every week after the switch.
A group with several locations can usually go live in a few weeks. Pricing is a custom subscription based on the number of providers and locations.
On messaging, Curogram competes most closely with Spruce and Solutionreach. Phreesia goes further on payments and intake, and Healthie is a full EHR for digital health practices. Among the patient engagement tools we review, Curogram scores just below Healthie and PatientPrism for buyers focused on messaging, and its lowest score is for pricing clarity.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Mend | 7.8 | 7.6 |
| Cliniconex | 7.7 | 8.0 |
| OhMD | 7.5 | 7.4 |
| Curogram | 7.5 | 7.3 |
| PerfectServe | 7.4 | 7.0 |
| Spruce Health | 7.3 | 7.4 |
| Emitrr | 7.2 | 7.1 |
| TigerConnect | 7.1 | 6.9 |
| Rhinogram | 7.1 | 7.3 |
| Dialog Health | 7.0 | 7.1 |
| CareMessage | 7.0 | 6.9 |
| QliqSOFT | 6.7 | 6.5 |
Pricing
| Item | Detail |
|---|---|
| Model | A custom subscription based on providers, locations, and message volume. |
| What usually drives cost | The number of providers and locations, text volume, and whether video visits and forms are included. |
| What to ask before you buy | The monthly cost for your providers and locations, charges for going over your text limit, and setup fees. |
| Published pricing | No price list is posted on Curogram's website, and each practice gets a custom quote. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Curogram to function | |
| Front-desk and clinical staff who own the shared inbox | Patient messages get missed when no one is responsible for answering the shared inbox. |
| A decision to move or forward your practice phone numbers | Patients get confused when calls and texts come from two different phone numbers. |
| A clear plan for patient consent and registering for business texting | Texts will not go out until carrier registration is done. |
| A list of where appointments and reminders connect to the EHR or practice management system | If staff have to retype appointments by hand, the time saved on phone calls is lost. |
| Written rules for after-hours coverage before launch | Urgent messages that arrive after hours need someone on call to pass them to. |
| What will maximize your value | |
| Measure phone calls and no-shows every week for 90 days | Weekly counts of calls and no-shows show whether Curogram is reducing front-desk work. |
| Train everyone who deals with patients on the shared inbox | Messages back up when only one staff member knows how to use the inbox. |
| Stop staff from using personal phones after one week of both | Leaving personal phones in use alongside Curogram splits patient conversations across two channels. |
| Review unanswered messages daily in the first month | A daily check of unanswered messages catches gaps in coverage early. |
| Keep templates short and specific to each role | Patients are more likely to read short automated messages. |
| Deal-breakers | |
| You need a full outpatient EHR. | |
| No one will own the shared inbox. | |
| You will not complete business texting registration. | |
| Leaders will not change front-desk phone habits. | |
| You need deep CRM connections on day one but have no budget for them. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Setup | 1-2 weeks. Set up numbers, users, templates, and the business associate agreement. |
| 2 | First clinic | 1-3 weeks. One location tests the inbox and after-hours rules. |
| 3 | Rollout | 2-6 weeks. Add the remaining clinics and stop using old channels. |
| 4 | Improve | Ongoing. Refine templates, analytics, and escalation rules. |
Leadership
Recent news
- May 2026: Curogram appeared on G2's Summer 2026 Telemedicine Software Grid for the first time, alongside its placements in G2's HIPAA Compliant Messaging and Patient Engagement grids.
- May 2026: Curogram and Opus, an EHR and billing platform for substance use disorder and behavioral health providers, announced an integration that brings Curogram's texting, reminders, intake forms, and review requests into Opus.
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.